Synmac has a well established and robust payroll processing system in place that is a combination of the best of software tools, expert know how, IT infrastructure and a strong payroll team. In response to articulated customer needs and as a logical extension of our services portfolio, we had introduced Payroll Process Outsourcing services as a standalone offering a few years ago. Designed to manage payroll of your on-roll employees, our payroll processing services are configured to cater to your specific requirements.
In addition to the core service, we offer you a multi-mode self-service suite comprising of a 12 language call centre, a web based client portal and a CRM based client interaction and engagement process. This suite puts information in the hands of line managers, employees and corporate staff and has high and measurable standards for responsiveness and first-time resolution.
Our proprietary system has a number of automated reminders and checklists to ensure that the workflow is timely and accurate. Further it allows for a complex set up of cost centers, SBU, line manager reporting, geographic zones, etc. to be factored in. Our client portal and MIS dashboards can also be configured for selective viewing ensuring confidentiality with access.
The Synmac platform currently handles the payroll of over 1,00,000 associates in over 1000 locations and is designed not just for scale, speed and accuracy but also for confidentially, accommodating client specific needs and complexity.